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What would you do??

Hi,

I am in the middle of a patio job right now & would just like some advice please. 

From the very beginning of the job I’ve explained once Iv laid hardcore etc and lay the paving slabs not to walk all over it. 3 times I have now come on to site with dog foul all over the place and have walked in today with dog urination on my tools and sick by my mixer. 

How do you implement terms and conditions? 

What would your terms and conditions mention about dog fouling etc? 

Do you charge? Stop the job? 

Hope someone can advice 

Thank you 

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Replies

  • PRO

    Would be awful if you accidentally stepped in the poo and the sick and walked it through their house...

    • that appeals to me that suggestion lol

    • The worst is when you step in it & then climb a ladder

      • Thats why you should use the side rails when climbing ladders if for no other reason

         

  • PRO

    Have they paid for the materials up front?  If so, I would speak to them and tell them you cannot continue in these conditions. 

  • It sounds as if, they are maybe doing what you told them, and are not walking on it, but they are letting the dog out there for the toilet.

    I have the same issue when cutting grass.  

    In this situation, I would speak to the owners and ask them to lift the dog mess, as it is not an environment that you can work in.  If you are leaving equipment, I would suggest that you need to cover it to protect it from the dog urine.  I would also tell them that the dog has urinated on your equipment.  

    Regarding terms and conditions, I would put it in such a way as a breach of Health and Safety for employees to work in those conditions.  I would also include that in such situations, it is the responsibility of the customer to ensure that the environment is kept free from pet fouling.

    Hope that helps.

    • I would ask them to pick up the dog mess, nothing worse than stepping in dog shit.

      I mow around dog mess, ive found customers soon take the hint that your not picking it up for them. 

      I go to a big house that has a huge mastif, it's shits look like elephant dung.....bloomin massive.

      There a lovely couple but every time i go there's always 2 or 3 huge ones on the lawn. I just mow around them if their out or point them out if their in. I go the same time every week so no excuses to not pick it up before I arrive.

      They may not realise the dog peed on your tools, but definitely should not expect you to tip toe around dog mess.

  • PRO

    Had a grass cutting job with the same problem, gave them the job back politely.

    Who in their right mind would leave it about knowing someone was coming to work there,

    Especially a few days worth ! 

    • The first cut after winter is always a low point of the year. I just think of the money!

      • PRO

        What about the health risk !

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