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I would have thought form start to finish an hour would be generous depending on access the state of it etc etc. I would also be tempted to use something powered to cut it with but maybe that's just me !
"It's about 3m long and 1m high and small evergreen leaves and pink flowers.Think escallonia or something?"
I think the first step is to find out what species the hedge is. Then Google or find a good book on pruning. Unless you know what you are dealing with it is difficult to say how much, how often, what spoil needs to disposed, or what type of cutters will be involved.
All the best
Kerrie
You also need to bear in mind ease of access and whether the customer wants you to take the waste away. As Pro Gard, I would probably give a fixed price for a small job such as this although it would be based on my hourly rate. The customer often appreciates a 'cap' on a price so that they know the maximum they will have to pay.