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If the manufacturer has to develop a kit to solve a problem they created from poor design surely that's some kind of manufacture warranty issue recall repair, Like cars?
Once tock me four hours to replace a gear box on a al-co mower, because I had to take the whole back end off the machine including handles.
I'm always secptical when comes to the cost of repairs. But I'd still rather keep the peace with my dealer. Thankfully I haven't needed them often, I do my own repairs.
I totally agree and had a good discussion with the dealer about a recall. Sadly, in the mower world, it does not appear to be the same. I actually contacted the manufacturer about the time and they said if it is the first time the dealer has undertaken this task, the timing is about right. As I have now paid the bill, I effectively paid for some of their training on the job. I used it the other day and to be fair, it did an excellent job and the issue has been resolved.
In the future, I am going to try and undertake some of my own repairs. I'm not a great mechanic, but, I'm sure I can do some of the basics.