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Does the local council not have a tree officer, they are obliged by law to have so or if not they must 'hire' one from another council. In my opinion I wouldn't proceed with any works until after having at the least a chat with one.
The reason is that the lateral plate root system of an Ash will head towards an abundant source of water and nutrients, this may well be your clients garden, (I remember a lecturer years ago describing the rapid growth of Ash roots as being similar to putting a potato in the dark and it will shoot through any maze placed in its path to get to the light), therefore it may be that the boundary in question contains a large percentage of the principle roots.
The second option of a 2metre submerged wall will certainly alleviate the problem but may be considered as a construction and as such fall into the restrictions imposed by BS 5837. Thus it could potentially lead to a fine or penalty by the Council.
This is all worse case scenario.
You contact me via my website if you want a chat. See www.knotweed-removal.co.uk I have managed several projects for insurance companies of this nature.
a bit late - I guess. but I can highlight few points.
( It is something that I studied and work with a lot- as a supplier and consultant)
1. Most trees roots are not growing deeper than 1 metre.
due to need for oxygen. if wish can dig and see for the specific case.
2. wall will tend to crack from the force that will create.
at first stage the roots will grow along the barrier.
and than they will get thicker - at this stage they can push the barrier.
If the barrier is not flexible it will just crack.
If using hdpe ( high density polypropylene) barrier the roots will push the
barrier and the soil behind it - but will not crack it.
I can supply any size of these barrier
tree root barrier
I hope it helps to someone
Ofer, (BSc.Agr)