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Customer Appointment App

Hi all, I'm looking for some advice on using apps to improve customer scheduling. Currently i'm still using a traditional pen and paper diary for garden maintenance appointments for between 1-7 customers per day. What are people using and what are the important features?

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  • PRO
    You seem to have similar numbers to me. I use apple calendar and my brain it works well 99.9% of the time.<br/>
    Apps I’ve seen seem very expensive (jobber etc) for these kind of numbers of clients<br/>
    If you find something good do let us know though!

    Plus the A3 paper and post it notes if weather ruins a few days!
    • Cheers Richard, I'll post if I find a suitable solution.
  • PRO
    There are a number of free or low cost mobile based appointment / calendar apps that will sync back to, say, google calendar thru to specific field-service based products which may or may not be an overkill.

    It’s not so much your size of number of employees more the number of appts you need to manage ( ie a landscaper will probably have ~1 Client per day/week, a landscape gardener doing maintenance may have ~ 6 per day and finally a lawn care business might be doing 12+a day.

    Another aspect to consider is if you want sone form of Invoicie generation at point of work, or want it all passed into an accounts package like QBO and do.

    Start simple until you know what you really want....
  • I just use the notes app on my iPad and send a copy to my email every few days, just in case. I update it each night after the work is complete or rescheduled. That way I can just glance down a list to see what needs doing and how soon. Not the most impressive solution, but I've never missed a job yet.
    • Cheers Bob, I'm trying to schedule 2-3 weeks in advance to make sure I'm not over stretched. I appreciate things will change (weather etc.). If I can find something which is drag and drop it would be easy to update.
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