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  Gareth April 28, 2017 at 10:20pm

  How old is the lawn? How deep is the soil? How shaded is it? It looks like a lawn I took on once that was only a couple of years old but had exhausted its nutrient supply of turf on a too thin layer of topsoil above builders rubble. Have a dig down and see what the soil is doing?
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    Craig Flatters > Gareth April 28, 2017 at 10:24pm

    Its very open, an old lawn. It's only gone like this this year.

    Thank you for your reply Gareth.
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  David Benson April 28, 2017 at 11:48pm

  have you tried lifting the dead bits to see if its loose as it could be something like chafer grub

  is there kid or dogs/cats use it has it been treated before it looks a bit shaded with the fence round it is there a drainage problem it could be a fungal prob such as red thread

  needs treating for moss (everyone's got it this year) 
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  Busy Bee Garden Services Limited April 29, 2017 at 6:40am

  Loads of fungal stuff going on, have you tried any treatments on it?
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  Andrew Watts April 29, 2017 at 8:43am

  given it's sudden demise my first investigation would be to look for chafers or leather jackets. Cut 6" squares and lift in various places and have a good poke around. Also query whether lots of bird pecking activity. Eliminate these first before moving on.
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  Craig Flatters April 29, 2017 at 4:15pm

  Thank you everyone, I'll do as advised then update.
  
  Thanks again
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  Russell Cobley April 29, 2017 at 4:47pm

  Hard to determine fully from a photo but good info from others already. Could the customer have spilled something on the patch? If not fungal or insect/grub, seems to be lack of nutrients and water. Keep us posted! 
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  Nathan millward April 29, 2017 at 9:17pm

  from a distance it looks like wood rush. that has that grey/lifeless look
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  Nick Palmer April 30, 2017 at 8:41pm

  looking at pic 2, it looks like dog lichen (the fungi) and lots of dead grass. I would not be too concerned about the moss as there is more than ever in our area at the moment. Is the lawn prone to water logging? compaction or poor ground could cause the lichen also could be a lack of nutrients. try to improve the soil structure, scarify / rake, aerate, topdress and seed and keep on top of a balanced feed throughout the year (if the customer allows)

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    Craig Flatters > Nick Palmer April 30, 2017 at 9:16pm

    Thank you Nick, I don't think the customer will want to spend any extra on it.

    I only mow once every 2 weeks. 20 minute job. I was asking members for my own reference/knowledge for the future and to better myself.

    Thank you for taking the time to help.

    Craig.