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  • ive been thinking of it myself.................im putting off.

    when they phone me to come and mow the lawn , i might just bite the bullet and tell them :

    ive got to charge £x's this year , otherwise its not worth it ...............

    maybe just get to the point - dont be unconfident if they use you already and need you they will pay.

    a lot of my jobs are on price ,so its easier that way . otherwise its a day rate or full quoted works. .


    what's the increase. im at my desired price/hr now ,so if they want me there is no manouver - tough.

    you get what you pay for. i usually put it up middle of summer , no-one minds as much then if they need you and i always give my best' price and get most jobs worth my while. (95%)

    so im probably to cheap . or they know me, like me, trust me..............
  • Thanks Karl
    Your letter hits the spot, will edit it a bit to suit. Thanks for your help.

    Karl Harrison said:
    Dear Customer (by Name)

    I am writing this letter to thank you personally for the support you have shown us by using our services to date.

    For the last three years, I have charged the same hourly rate for my services in spite of rising fuel, tool and material cost increases. As much as I would like to maintain my rates for another year, to provide the same high quality services to you and my other valued clients, I find that I must increase them.

    Effective April 02, 2010, my new hourly rate will be £19.50 plus vat.

    I value you as a client and want to continue providing you with the high quality service you have been accustomed to. If you have questions or concerns about this increase, please give me a call.

    Blah blah etc and so on
  • or just tell them your new rate is £50 an hr LOL ;-/

    Steve Kenyon The Garden Company said:
    yes , dont tell them , bear with it till next year its to fragile this year !!!!!!! its not even on my list this year , if you have priced the contract etc correctly , you should be able to override a year etc
  • i agree to the above.

    something i have tended to do (which works for me )

    is if i quote cheap (for me) , i can then be more flexible and fit it in when i want if another better job comes along.

    regulars get a good rate and i sometimes take waste away in quote.

    but on some last year as no price increase , i didnt do any edging (less time), weather so awful anyway they were happy i got it cut (i am reliable).

    another i am strimming the roadside less (due to being nearly run-over by inches !)

    90% i use green bin for cutting - always ask /or tell . i usually say IS IT ALRIGHT IF I PUT THIS IN YOUR GREEN BIN..? they know im reasonable and never say no now , so its one less trouble and 10 mins less taking it out of the corner of little trailer....
  • I'm not sure I would try to justify it unless they ask. Just state that this year our hourly rate is ...

    I think most people realise that costs do need to increase. It can look like you are being defensive if you list your reasons. But you know your customers - if it feels better to explain it in advance then go for it - there's been some great suggestions already.
  • My largest customer just gave me a wage increase...£10.00 a day - £130.00, I didn't even ask for it !!!!!!
  • wow- thats the way to go.............

    Mark said:
    My largest customer just gave me a wage increase...£10.00 a day - £130.00, I didn't even ask for it !!!!!!
  • Does that mean you are way too cheap and they were feeling guilty?
    Just a thought :)

    Mark said:
    My largest customer just gave me a wage increase...£10.00 a day - £130.00, I didn't even ask for it !!!!!!
  • Just a little something I saw on the BBC news web site...

    Sixteen million workers, or more than half the UK's workforce, do not expect to get a pay increase this year, a survey suggests. However don't forget that our operating costs are and will continue to sky rocket so don't be too afraid to raise the prices where applicable.
  • is the correct answer ;-)

    Pro Gard said:
    Just means they are nice folk and value his service.
This reply was deleted.

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