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HMRC BASIC TOOLS, CANNOT SEND SUBMISSIONS

Posted by Rodney Scott on April 19, 2015 at 1:06pm in Accountancy

basic tools, cannot send submissions

Posted by Rodney Scott on April 19, 2015 at 10:55am
My submissions will not send to HMRC with basic tools.
My login details are not recognised (error1046). 
I have basic tools on my pc (vista). Here I cannot print my p60s as they are not ready yet although I completed year end.(?)
I bought a laptop windows 8 and installed basic tools for 2015/16  it did not automaticly update. Here I cannot send submissions due to login details not being recognised. The same details will access government gateway.
I want to avoid penalties for late payments.
Any Ideas?

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Replies

  • Colin Hunt April 19, 2015 at 1:16pm

    You are not alone, Rodney - we had the same problem!  In our naivety, we assumed that the site would automatically update and couldn't work out why we couldn't print off the P 60's.  We found the answer on Google by simply entering "why can't I print off my P 60's on RTI?" and found a blog site titled "HMRC is Shite", where this problem crops up and is answered in plain English!

    http://hmrcisshite.blogspot.co.uk/p/real-time-information-rti-resou...

    Good luck - is does work!

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