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Damaged fence panel

Posted by Tom Beevor on April 11, 2016 at 10:16am in Business, Groundscare, and Landscaping
Morning all,I've had a small incident this morning whilst reversing out of a clients drive, where I've hit the opposite properties fence. It is a ship lap style panel with concrete posts. The panel was pushed out of the posts but the only damage was a scuff and one split but not broken out upright. I stopped straight away and informed the owner. I reinserted the panel as it still fitted the posts. His reaction wasn't brilliant but was at least polite. I offered to replace the panel but he refused, I also offered my card and said if there's anything further I might be able to do to put it right to contact me, but refused the card too?! So at that point, as it was secure, we left it. Did I do the right thing? Should I take pictures of the damage?Sorry about the long paragraph, am doing this from mobile and doesn't seem to support paragraphs.Thanks in advance.
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Replies

  • PRO
    Andy April 11, 2016 at 10:39am
    My view?....... You've done all that can be expected. Might get a call in a day or two but you owned up offered a repair/replacement. Not much else you can do.
  • Graham Taylor April 11, 2016 at 7:10pm

    Sounds like you were lucky there and the resident was so reasonable.............. if only they were all like that!  Just forget about it and practice reversing:)

  • PRO
    Richard Gadsby April 11, 2016 at 7:39pm
    You did the right thing, but I'd go back and takes some pictures if you can as it will back you up if he goes bonkers and tries to make you replace more than you broke.
    Was it your truck or a trailer that hit it?
    I nearly reversed my trailer into a car last week only just managed to stop!!
    • This reply was deleted.
      • PRO
        Richard Gadsby April 11, 2016 at 8:12pm
        That's good-) I've hit the wall instead of the door in my industrial unit twice over the last year with the trailer! No damage to trailer as its slowly backing in but it did bring the face off s brick which I glued back in to keep the peace with the landlord!
This reply was deleted.

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