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Virtual Landline Number

Hello Everybody, 

Does any one use a virtual landline for their business? When I started out I was looking at ways of making the business more professional. I personally dont like it when a company only has mobile numbers. I dont use a landline at home any more and most of the time there would be no one to answer it anyway. I found a virtual landline provider which is geographic, 01388 Bishop Auckland, so customers already know I'm local to them. It automaticvally diverts to any numbber you want. Mine goes to my mobile and I have the virtual number set in my contacts as my business name which allows me to answer these calls in the correct businesslike manner. Its only about £5 a month and well worth it. I havent actually paid for it yet as if the company gets a referal from me then they credit my account by £25 and also give the new customer £25 either in credit to their account or a voucher for amazon or something.. 

The company is https://www.tamartelecommunications.co.uk/ and If you want a referal code then message me. 

 

Chris

 

 

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Replies

  • Yea I agree it's more professional, the only thing I find slightly awkward is when a customer rings you on it and you ask them to bear with you for a minute until you get back to the van (from the most remote spot of a large garden usually) and get a pen & paper, occasionally they say but sure I rung you on a landline number 

  • PRO

    I run an 0800 number through Tamar. Same setup  as you regrds divert to mobile. I can also divert to landline at the same time so whether in office or out and about the call gets through. Have had it a couple years now and i think its brilliant.

  • PRO

    Used one a few years ago, it was a fairly good service, but I did notice the bills when I got more than a few calls.  They got steep quick. 

    This is really business size dependent.  I don't think a landline is expected for solo guys/small business, but when you get a bit bigger......

    I would say the "land line is a little more professional" is getting a little old fashioned now.  EVERYBODY has a mobile and expects to get an instant answer these days, so I think peoples perception has changed regarding a landline and premises. I get just as many messages through GMB and facebook messenger etc as I get calls, and can handle these on the smartphone.  A quick response to these is a little SEO plus point as well.  I actually prefer messages like these as you can set up an automatic response, and deal with it at home that night avoiding the whole let me get a pen and paper situation.

    Personally I feel like the call divert thing is an unnecessary expense these days.  Who does not call a service provider because they don't have a landline?  

  • This is a tricky one because i agree it does look more professional with a landline number, i tend to just give out my mobile to clients and advertise just my landline on vans, website etc as i don’t want nuisance calls from company’s trying to sell me unwanted services or asking if I have been in a recent car accident etc all calls to the land line go to an answering machine and i then call the genuine clients back as soon as i retrieve and bin the spam, i was looking into an office call answering service which looked like a good solution where you pay for a remote secutary to answer in your company name and take down details that are then emailed to you, wonder if anyone has any experience with this service ?          

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