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From today's Surrey CC Trading Standards 'Alert !' Bulletin

"Here’s how one business owner was asked to pay to remain listed on Google Maps:

John said: I received a cold call from a business claiming to be part of Google Maps, telling me that my company’s listing was due for renewal.The caller said it is now a chargeable service for businesses and that they would delete my entry if I didn’t pay the fee.

I agreed and was passed over to their line manager, who took me through a recorded verbal 12-month rolling contract and said an invoice would be due in 14 days.

The next day I received an invoice that looked rather unprofessional. At this point, I started to smell a rat, so went online and saw many complaints of similar scams. From the 14th day onwards, I have been receiving daily demanding phone calls. I’ve reported the company to trading standards, which seems to be well aware of these activities and told me not to pay anything."

Trading Standards take;

" A seller pretending to be another company and carrying out practices such as these may be guilty of a criminal offence. To be an offence, the seller’s commercial practice must involve a misleading action or omission, or an aggressive practice.

A misleading action could be the seller providing false information about which company they are calling on behalf of. A misleading omission could be hiding the fact that you can cancel the telephone contract (up until the 14th day after the day on which the contract is agreed). An aggressive practice could be persistent phone calls persuading you to pay up under the telephone contract where you otherwise wouldn’t have done so. In this instance, you were right to contact trading standards."

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  • I was contacted by these a while back! the kept on and on at me and told me I had agreed to pay the fee and that the had recorded evidence.. eventually they go away! especially when you do a company check on them and quote lots of useful/incriminating info back at them.

    • PRO

      I had a slightly similar run in but with a magzine advert (one of those police community club scams). They kept ringing from about July to October weekly and then occasionally up to the new year. But haven't heard a peep since.

  • i had a call from a company saying the same thing  . my response to internet companys is go away quickly 

  • PRO Supplier

    They'll try anything really won't they! I won't give any details unless I have typed a web address in - won't even click the links provided in emails, I type in myself after all the fake/mirror websites that have been created. A good general rule for phone calls is ask for their phone number, if they provide it ring back with details, but if its a scam I've found they often they will hang up at that point!

    It's a numbers game for the scammers though I suppose, try enough people and someone is likely to go for it. Pure evil!

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