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SURVEY?

Posted by 1st Garden Maintenance on April 27, 2014 at 9:40am

I thought it may be interesting to have a survey of what we do.
Please do not answer if you think the questions are personal to you.

Q1/ How long have you been in this business

Q2/ What ratio of your business do you consider to be? Private : Commercial

Q3/ What ratio of your business do consider to be? Maintenance : Landscaping

Q4/ What length of time have you had your longest customer?

Q5/ What is the average length of time you expect your average customer to stay with you?

Q6/ What horticultural qualifications do you have?

Q7/ Do you consider yourself to be a specialist, an expert or neither?

Q8/ Have you any knowledge of business such as Marketing, Finance, Branding, USP's, Sales, Customer relations, Economics, etc.

Q9/ Do you expect your business to expand in 2014, if so by what percentage?

Q10/ What County do you operate in?

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Replies

  • 1st Garden Maintenance April 27, 2014 at 9:48am

    As I asked the questions, I had better answer them.

    Q1/ 25 years
    Q2/ 70:30
    Q3/ 100:0
    Q4/ 25 Years
    Q5/ 13 Years
    Q6/ NDH
    Q7/ Specialist
    Q8/ Degree level
    Q9/ 15 -20%
    Q10/ Hampshire

  • PRO
    Geoffrey King April 27, 2014 at 10:18am

    Q.1 9 years
    Q.2 40:60 but had been 95:5 / 100:0 for many years
    Q.3 75:25 again had been 100:0 for many years
    Q.4 9 years
    Q.5 2/3 years but that is changing as we are doing more design work
    Q.6 City & Guild Certificate
    Q.7 A Design Assistant & Maintenance Specialist
    Q.8 Worked in commercial sectors, as a buyer, done a lot of Customer facing work, Sales
    Q.9 Compared to last year our business has already expanded by 15%
    Q.10 North Yorkshire

  • Lawncare-4u.co.uk April 27, 2014 at 12:17pm
    1. 10 years
    2. 95% domestic inc communal areas.
    3. 80% maintenance
    4. 8 years
    5. as long as you service them well
    6. chainsaw and spraying, design quals.
    7. specialist and expert.
    8. yes hnd business/finance - marketing stream.
    9. yes i hope so
    10. shropshire
  • Colin Hunt April 27, 2014 at 12:33pm
    1. 38 years
    2. 50/50
    3. 80/20
    4. 30 years
    5. Don’t think about losing customers
    6. None
    7. Both
    8. Have self taught knowledge of all
    9. 15%
    10. Essex
  • PRO
    Robbie April 27, 2014 at 1:02pm

    I'm surprised no one has made a joke about getting out the tape measure lol

  • Sarah Russell April 27, 2014 at 6:02pm
    Q1/ How long have you been in this business. 15 years

    Q2/ What ratio of your business do you consider to be? Private 98%, commercial 2%

    Q3/ What ratio of your business do consider to be? Currently Maintenance 75 % Landscaping 25% (soft landscaping only!), but this varied depending on the time of year.

    Q4/ What length of time have you had your longest customer? 15 years

    Q5/ What is the average length of time you expect your average customer to stay with you? Most have stayed with me for many years.

    Q6/ What horticultural qualifications do you have? Rhs general certificate in horticulture, BTEC garden Design

    Q7/ Do you consider yourself to be a specialist, an expert or neither? And expert plants person and horticulturalist.

    Q8/ Have you any knowledge of business such as Marketing, Finance, Branding, USP's, Sales, Customer relations, Economics, etc. Only what I have learnt since running my own business.

    Q9/ Do you expect your business to expand in 2014, if so by what percentage? No time to expand into! I am comfortable with the way my business runs, and will carry on in the same way until a different opportunity offers itself.

    Q10/ What County do you operate in? Sussex
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