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stones breaking car windows

Has anyone else been unlucky enough to have a stone come off a strimmer and brake a customers car rear window. I was working about forty feet away from the car with my back to it.The customer says the car was fine before i called but the only way it could have happen was for a stone to go up in the air and travel behind me and come down on the rear window of a bmw x5. I'm thinking of get my customers to sign a declaimer so if a window get broken i'm not liable. this has just cost me £350 whish is the access on my insurance.

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  • I broke my neighbours drivers window with a stone off the mower, This was before I started professionally. I offered to pay for it, Just paid his excess of £50.

    It's never happened since (touch wood) but it has made me be a lot more careful of stones when i'm near cars /glass.

  • Ouch, that's expensive, car windows are not the full cost of their excess and do not affect their premiums either as windows being broken are such a common thing to get broken, i called my Public Liability insurer and they told me it could be done on most if not all regular car insurance so i asked the customer to call her insurance and it was sorted next day for £70.

  • PRO

    Its happened to me three times. First time was in my first year trading, with a brand new customer. Strimmer caught a 1/4 inch pink granite stone from a shrub bed and took out the rear passenger side window, of their film crew people carrier. Didn't go through my public liabiltiy as the excess outweighed the cost of paying for the repair myself.


    Second time was a customers neighbours toyota yaris. Got a call from customer to say her neighbours passenger side window was broken. Was fortunate that the yaris owner had free replacement window cover on her car insurance. Gave her a bunch of flowers and a decent bottle of wine to apologise.

    Third and hopefully the final time, was a bathroom window. Stone only broke the outside pane of a double glazed window. Customer window was going to be replaced in a few months time, so not to worry.

    Now very cautious about strimming round any windows and cars.

  • PRO

    Ouch that is expensive! Only the other week our new worker did the same thing - but it was our van window.

    Just cost our excess and glass company came the same day to fix it - £80

    I was told it's just one of the things that happens in this industry. Our insurance weren't surprised.

  • I did a rear side window in an Espace a few years ago with an ACORN! It exploded with a hell of a bang! 

    Steve

  • nothing worse than a conservatory with a border next to the glass of 20mm gravel - Edging a lawn and kids... stones in the lawn go flying - have to scour the lawn each time!

    So far the only thing I've done is dent my van with 20mm, I always use shears and edging shears near gravel.... Gravel always seems to be near windows does it not? Grrrr High maintenance hideous stuff too.

  • yep, ive broken the window to an indoor pool. huge pain of glass with an expensive reflective coating added to it. clients house insurance paid up.

    now im much more careful with the throttle and more careful in general. with regards cars i ask any clients to move them and explain the danger...simple as that, assess the risk and remove from the area what can get damaged. if youd put a mighty ding in the bodywork it could have been worse.

    as a cautionary note to those using tractors....be very very aware if your going into scrub to mow with a brushcutting deck. I managed to fire a chunk of stone out of the back of a rough topper that due to a slope travelled and hit a client house that was about 200 metres away.

  • Many moons ago while i was an apprentice the bloke i was working for at the time hit a stone with the strimmer  and smashed the bottom panel of glass on a fully glassed office block and 3 sheets above that also fell out and smashed, glass was about 3inch thick and cost him a few thousand. Needless to say i learn from been an apprentice  ....

  • Marc's absolutely right, run the strimmer nice and slowly for delicate edging etc. General tidying up around the bits the mower misses on fine lawns doesn't need the sort of speeds that will throw stones up! Also, always try to keep the debris flying away from buildings or cars, even if it's just grass clippings it's not good plastered all over the house walls or the Bentley....

    If it's more overgrown and you need to be using a strimmer at full revs, you really have to protect things with sheets of ply or something IMO.

  • i smashed my other halfs car window last year with a stone from a mower cut my own grass

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