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Needs a new machinery supplier/service company

Hi all,

A bit local this, so apologies to all who don't live near me!

Found out today that my supplier of some 15 years or more has closed their showroom and turned the phone off. Apparently still available by appointment, and I guess they'll be opening up again, but it's hopeless for me and they are a trek away. To be honest, not letting regulars know is pretty poor in the age of the bulk email as well.

So, I need a new supplier local to me, Wycombe or a bit north ideally. Browns are the biggest local place, so will speak to them, but look too big for my liking? Gmec have opened very locally, but have always been a bit "domestic" rather than trade, and service rather than sales, any experiences? Briants are close to but don't seem to have any range other than Stihl or Hayter.

Any other suggestions gratefully received.

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  • canot help you as you are a million miles away from me but my local dealer that i use has stoped selling macheanry and just do repairs thay will supply if asked he said that he canot compeat with the net and got fedup with folk coming into the shop to have a look and feel then get there i phone out and say can you match the price.

  • Browns arent too bad, I live 10 mins from Leighton Buzzard so they are my go to dealer. I havent been into any of the other show rooms so couldnt comment, but there good in LB.

    What about RTM there near Aylesbury, I havent used them so dont know what they are like but they are kind of close ish.

  • PRO

    Try http://www.listerwilder.co.uk/home.php

    There closest branch to you is Wallingford but they have a huge array of kit.

  • Thanks guys.

    Found a guy in Denham who looks perfect. If anyone wants details PM me, and I'll let you know how I get on after my first two repairs come back!

    He's a workshop, not a showroom, and isn't a dealer but can get anything in next-day at not a bad price. His attitude is that any new gear is nice money for him, but he can't compete with online so you choose to keep him happy and pay a little more, and that's reflected in his speed of repairs for his best customers; I can live with that. He has a workshop full of spares and old machinery, so can cannibalise when possible. My tree guy put four saws in that he'd been told were beyond repair, and got three good saws back!

    I have been really spoilt by having a near-perfect set up to use, where they were small and flexible so could often do repairs as-you-wait, yet big enough to carry stock of kit and be an authorised dealer. And, pretty well priced. It's a shame when someone who appeared to have a nice niche business sells up to developers.

    My only dilemma now is that he doesn't like the Honda-based roller maowers. He can work on them, but doesn't carry the spares and prefers Hayters. You might see me suddenly becoming an advocate of the Hayter Pros over the next year or so......

  • PRO

    A good repair shop, with a small premium on new machines is price well worth paying....

    As to your last sentence......Dirty words....Wash your mouth out with soap. The Dark Side awaits you ...Paul ;-)

  • PRO Supplier

    We are a groundcare hire company covering the south east, UK. We may be able to help you so give us a call on 01273 494939. We deliver/collect machinery and can also service/repair any machinery of your own. www.acaciarental.com

  • Hi Acacia, thanks for that. I really need somewhere I can get too quickly, as repairs are always at the most inconvenient time!

    Paul

  • PRO Supplier

    Completely agree, its always a nightmare. We'd be happy to come out onsite for repairs but understand if you need somewhere closer. Let us know if you need anything, thanks Paul.

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