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I would be mortified if any of my guys did work like that on our projects.
It seems too large an amount has been applied and then trowled into the gap.
It looks like a very 'hard' motar mix, which may well be quite brittle...
As it's gone off by now, you could only hope to remove as much spoiling on the paviors and then look to carefully clean -with acid (if you check out on a spare first) or try some very selective jet washing ?
Dan - the gravel is resin-bound, so any in the grass is due to the contractor not tidying up - another thing to snag!
Did you get a guarantee with the work,most reputable resin surfacing companies guarantee the work for at least 5 years.
Dont use any acid to remove the stains from resin bound as it will melt the polyurethane binder,if its been laid properly a domestic jet washer should remove the cement stains.
My other concern is how deep is the edging,if its is shallow the edging may move and leave a broken edge which as you walk on it will loosen the bound stone.,we try and avoid brick edging for this particular reason,we use metal stripping which is anchored into the concrete or tarmac.
I've used it (weak) to remove stains on paving/brickwork...
I would have to go with Gary's reply. Its spot on really. It looks like a really bad job, I would expect some one who has never done any block laying or pointing to have done a better job.
http://www.pavingexpert.com/stains.htm
So limited use, tested first, can solve some problems......
Howver point well made is BE CAUTIOUS !
I see your point this is the easy part of the job, so makes you wonder...
Rowly Hill said: