It's starting already and this is probably the one thing that I don't do very well. Going round seeing people and then actually producing a quote within a reasonable timescale.
I try to get a feel for timewasters on the phone but sometimes it's hard to tell. I prefer to reflect on what I've seen (I take photo's every time) and give written quotes so I never give a price while there.
I have quote templates set up in Jobber and I've taken on an admin person to handle some of the initial calls. People who use the Jobber "work request" links via our webpage and Facebook page are automatically populated into Jobber, so that helps. However, I'm still on the tools most of the time, so have to fit them around jobs, evenings or Saturdays. I rarely do Sundays as that is supposed to be my family day.
I'm pushing for fixed monthly cost maintenance mainly, so perhaps I should have a pricelist for my reference only, depending on how many hours I estimate for the year and give them a ball park figure while I'm there?
Any hot tips boys and girls?