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PRO

Jobber "work requests"

Does anyone else use the work requests feature in Jobber?  It works well for us EXCEPT every time you get a work request, that person is added to your client database before you have even spoken to them, let alone quoted for a job.  This is a bit of a pain form me as these people then get synced to Quickbooks and clog that up as well.  What are other Jobber users views on this?

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  • PRO

    Hi Darren

    I'm still using the older system (I'm told it is no longer supported) as its on my website.Though I use it on facebook, (not many folks have used the link from facebook)


    I have been toying with the idea of switching over, though would prefer to be able to have it on the website (one less step for people to contact you) rather than a link. Though like the fact it gathers their address to.

    73779593?profile=RESIZE_930xAlthough, once people fill it in it still creates a user though I like that as its one less thing for me to do.

    I have found that people that 'leave a message' are more inclined to take you on, most folks that fill it in without giving extra information are just looking for quick help, who ever comes first type of thing and often don't buy. 

    • PRO

      Hi Robbie, I agree that it is good that the system gets automatically populated but as you say, some of those people are "first to respond, I'll go with them" types.  So then after you have called them, left a message, they've called you back after a day or so.  You speak to them and for whatever reason don't end up quoting.  You then have to delete them or leave them on the system.

      The work request form is linked to the "Contact Us" button on Facebook and the "Fill out an enquiry form" icon on our website

       

      73816652?profile=RESIZE_930x

      73812392?profile=RESIZE_930x

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