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Who owns the wooded area? I'd side with the customer to be honest and return the leaves from whence they came! Overhang from someone else's property causing a mess is in essence a bit unfair and a hassle.
So strictly speaking dumping the leaves back over the fence is fly tipping.
However if the land is council owed it is possible on occasion to get the council to remove the leaves if you leave them in a pile accessible for them. Your customer will need to speak to and receive on writing permission prior to you doing any such thing.
The fines for fly tipping now go to both the householder and the fly tipper!
Be careful.
It is a pain leaves from someone else's trees but does she clear her leaves/needles from her neighbours.
It's one of those things. She can ask her neighbour to prune but the neighbour is under no legal duty unless the trees are endangering her property and I'm afraid excessive leaves don't count. Sorry.
Be careful, find out the owner first - I rent some fields which back onto 4 houses - the garden waste regularly comes over and I have come close to blows with one gardener over it - a) if nature puts them their, its not the plot holders responsibility, so it is fly tipping to send them back over, and if animals have access to the land dont do it, if you put something poisonous over such as laurel of rhodi - your up the creek.