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Replies
Paul Williams said:
on the fri came back on the mon and it had been masacerd!
if they want it done your options are to 'do it' as they are the customer and will pay you !, but always 'advise' like you did !
or its your decision to be proffessional and do as you feel which is correct -due to wanting to have a good reputation.
A lot of my domestic customers are elderly who loved to garden and now with one thing or another are unable to do it.
Pottering around is the only thing they can do to get out. I get to speak to interesting people who can still teach mr a thing or to about gardening
I don't mind at all - at the end of the day it's their garden not mine! My price isn't reduced for them doing a bit so it doesn't make any difference.
In terms of being asked to do something that isn't right I'll always explain why it isn't right & then it depends upon what the issue is. For hard landscaping I'll walk away. If it's a simple case of pruning a shrub then I ask for a disclaimer - quick note confirming that I've advised them not to do it & they still wish to go ahead. That avoids any future 'misunderstanding'.
Kind regards
Donny
Thanks for all the coments. Its good to know what you all think about it. yer i dont mind if they help and just when they get in the way, especialy when striming! And yer I will have to take note of the disclaimer and get them to sign it then still do the work. at least then I have a thing to more or less say I told you so. Or have them sack me for either not doing it or the plant dying!