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Assume they are domestic type clients Brian? Mine just have to trust my judgement. Cutting wet grass isn't ideal but needs must as sometimes it never dries out. Some lawns at the moment I am cutting at a greater height, just to keep on top of them, as cutting short would take too long. Providing the finish left is good enough, then the customer can't really complain. It's about reassuring them that it will be ok. With the unspoken mutual understanding that if they send me packing then it will cost them more next time, or they will need to find somebody else to do it
Thank you, Billybop for your reply.
Yes, there are domestic types! If you don't mind me asking. How much percentage do you charge extra for the second visit, please?
hi Brian, the charge would essentially be doubled. Tripled even. Or something close to that. Depending on when I would be available to return. Especially on the big gardens which are not easy to reschedule. So there is no incentive for the customer to delay having the lawn cut on a whim. With the current climate situation less is more, for me. I would gladly shed 50% of my jobs right now. The sales pitch to the clients when I turn up is, It's Now or Never. Take it or Leave it. Expressed in the nicest possible manner of course. I have got too many other things going on to take any prisoners lol
Obviously if the lawnmower is likley to sink in to the ground, its too wet. Other than that as Billybop says.
Adam One of my clients I do need water wings on the lawnmower it is that wet! LOL Luck I got a 4 wheel lawnmower!
As above - will add its in our Terms and Conditions if turned away by client 'on the day' (ie their choice not ours), its still a chargeable visit and a surcharge on next cut.
Thank you, Adam, for your replay
That is a great help. if you don't mind me asking. How much would you charge for the nock back what sort of a percentage do add on extra for the second visit, please?
Dont do contracts for private gardens. I keep it simple "no problem but i wont be back until its your next turn and price per cut will be double to compensate for it being longer, however if its to wet again next time whats your plan?"
that answer normally sorts them out
Totally agree with this Sam - I live in Scotland and there's absolutely no guarantee that leaving the grass another fortnight will lead to anything other than it being twice as long and potentially twice as wet! I've provided myself with what I consider the best mower I can afford to cut in wet conditions (Honda HRX537) and I turn up and cut basically no matter the conditions. The belief that you can't cut grass in wet conditions is a total fallacy, you can cut grass in the most horrendous conditions...I do my utmost to leave the best possible finish on any given day, but leaving the grass until the next scheduled cut and hoping for better weather is a loser's game, especially up here!
I basically say in my opening line to folks that barring a storm/hurricane I will be there to work, and that I'll charge 50% of expected earnings for any cancellation less than 24h before my arrival. This generally puts people off making any fuss and I think folks up here are just a bit more accepting of the fact that you'll need to be out in most weathers otherwise you wouldn't be able to get an much done at you need to.