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Assume they are domestic type clients Brian? Mine just have to trust my judgement. Cutting wet grass isn't ideal but needs must as sometimes it never dries out. Some lawns at the moment I am cutting at a greater height, just to keep on top of them, as cutting short would take too long. Providing the finish left is good enough, then the customer can't really complain. It's about reassuring them that it will be ok. With the unspoken mutual understanding that if they send me packing then it will cost them more next time, or they will need to find somebody else to do it
Thank you, Billybop for your reply.
Yes, there are domestic types! If you don't mind me asking. How much percentage do you charge extra for the second visit, please?
hi Brian, the charge would essentially be doubled. Tripled even. Or something close to that. Depending on when I would be available to return. Especially on the big gardens which are not easy to reschedule. So there is no incentive for the customer to delay having the lawn cut on a whim. With the current climate situation less is more, for me. I would gladly shed 50% of my jobs right now. The sales pitch to the clients when I turn up is, It's Now or Never. Take it or Leave it. Expressed in the nicest possible manner of course. I have got too many other things going on to take any prisoners lol
Obviously if the lawnmower is likley to sink in to the ground, its too wet. Other than that as Billybop says.
Adam One of my clients I do need water wings on the lawnmower it is that wet! LOL Luck I got a 4 wheel lawnmower!
As above - will add its in our Terms and Conditions if turned away by client 'on the day' (ie their choice not ours), its still a chargeable visit and a surcharge on next cut.
Thank you, Adam, for your replay
That is a great help. if you don't mind me asking. How much would you charge for the nock back what sort of a percentage do add on extra for the second visit, please?