Claiming your google page?

I don't know why, but I just can't get my head around this.

When I (or potential customers) google "gardeners stourbridge" we pop up in the list as I would hope we would.

Then there is a google box that gives more info but I am unable to edit it. I can suggest an edit but not make direct changes. I have tried to go through the verify process but to be honest, I got confused/fed up/lost track/gave up.

There were two listings at one point so I applied to take management of one so I could remove it and appeared to be sending emails to myself about it via google.

There are however, a couple of other firms with at the same/similar name that are not in our immediate area but close enough to pop up too. I'm not concerned about them at this stage, I just want to get some consistency across our own Website/Google page/Facebook page/Yell.com listing etc.

For clarity here - we are Rain-or-Shine Garden Services and based in Stourbridge West Midlands DY8 3BQ

Can any one advise in simple, non-technical terms the process I need to go through to achieve my aim please?

Replies

Matt Glossop February 12, 2017 at 10:06am

Hi,

Have you claimed your business in https://www.google.co.uk/business/go/ ?

You can edit the details there when verified.
PRO Supplier

Derek Tucker February 12, 2017 at 1:34pm

As Matt says you need to go through the structured process via google business and they will either send or post a verification code. From memory you then have about 3 days to go on and verify the account as yours.

Changes to photos etc. are not all immediate as I believe the process has a built in moderation.

It is a valuable resource so recommend you persevere.
PRO

Darren Walters February 12, 2017 at 1:36pm

I tried to but it all got a bit sketchy. I think I may have registered a page ages ago under a different account that I no longer have the details for. I do get visitor reports from google emailed to me but still don't seem to own the page. As I said, I can't get my head round it all!
- PRO
  
  Gary RK > Darren Walters February 12, 2017 at 2:10pm
  
  Like many, I guess, I also became confused with Google and it's continually changing offerings. It's my understanding that Google Business now replaces Google + etc. We've tried several times to set Google+ up in the past and know we have several iterations that we seem unable to access/control.
  
  What I found useful was this from Simply Business and as someone who likes 'pictures' I found this started to explain it for me....
  
  It's also my list to resolve when I've the brain power !
  - PRO
    
    Darren Walters > Gary RK February 12, 2017 at 4:40pm
    
    Cheers Gary, it looks like it should be easier to follow but I'm in my afternoon lull now so my brain is only at 50%. Will take a look when I'm a bit fresher (brain wise, not BO wise;-) )