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Hi

I am considering joining the Buy with Confidence Scheme which is backed trading standards.

Is anyone a member and how was the application process?

Also notice they require a CRB check for application on all staff, As I am a sole trader does anyone know any companies who will take this out on your behalf as all my current customers are domestic and quite elderly which is one reason why I was looking to join as It should give the elderly more confidence when choosing to employee me. Also useful when I approach a couple of the nursing homes via letter that are quite close to me.

Look forward to your comments

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  • PRO

    We belong to it (and so do a few others on LJN).

    Throroughly recommend it, but it is not an instant source of work- more an acreditation that shows you are correctly set up business, with insurance in place, vetted employees, you know the relavant consumer laws, correct company formation and trading address etc. We regularly get included (foc) in directories that go out to various sections of the communties.

    Reasonably cheap and good to get TS backing.

    A fair bit on info on LJN on this subject (...if I remember right)

    So, yes. Well worth it. Helps diffirentiate you......

  • PRO
    I am a member. If you run your business properly with good customer services then it should be no problem gaining membership.

    I do receive jobs as a result of membership but I prefer the kudos I receive telling prospective clients who have found me via other means that I have the backing of Trading Standards. I also use the BWC logos on van livery, letterheads etc.

    Membership is free for me as I was one of the first to be accredited in my area!

    On a sidenote CRB checking staff is no bad thing either as it puts some people off before even applying for a job...

    Nick.
  • I had not heard of this,

    Just looked into it, downloaded the form and then found that my local authority isn't operating the scheme... Typical, i would have liked to have joined that.

    I will keep an eye on it to see if th LA become a part of it.

     

  • PRO
    Andrew, give local TS a call and log your interest in scheme - you might find out likelihood of scheme starting



    andrew doughty said:

    I had not heard of this,

    Just looked into it, downloaded the form and then found that my local authority isn't operating the scheme... Typical, i would have liked to have joined that.

    I will keep an eye on it to see if th LA become a part of it.

     

  • I will do Gary, Thanks.

    Gary RK said:

    Andrew, give local TS a call and log your interest in scheme - you might find out likelihood of scheme starting



    andrew doughty said:

    I had not heard of this,

    Just looked into it, downloaded the form and then found that my local authority isn't operating the scheme... Typical, i would have liked to have joined that.

    I will keep an eye on it to see if th LA become a part of it.

     

  • PRO

    Oddly Andrew, i just looked too! Nothing in our area, guessing you come under either North or South Kesteven, whilst I am South Holland district. Shall call them and see if plans are in the pipeline. Any existing members  happy to share costings/prices for this scheme??

  • Yes Adam, i'm in North Kesteven , we're usually a few years behind the rest of the country lol,

    Adam Pilgrim said:

    Oddly Andrew, i just looked too! Nothing in our area, guessing you come under either North or South Kesteven, whilst I am South Holland district. Shall call them and see if plans are in the pipeline. Any existing members  happy to share costings/prices for this scheme??

  • Anyone interested in joining this is site I was looking at http://www.buywithconfidence.gov.uk or googling your local trading standards or county concil who quite often have links to trading standards

  • PRO

    Buy with Confidence - Trading Standards Approved


    Limitations of the Scheme

    The Buy With Confidence Scheme is concerned primarily with the customer service procedures of a business. It should not be considered an assurance of any other aspect of that organisation's business. Please be aware that there are some limitations to what Buy With Confidence can achieve, in particular we do not
    · Guarantee the financial status of any business
    · Accept any liability for any goods or services provided by any business
    · Guarantee the quality or condition of any goods or services provided by any business
    · Guarantee that the price of goods and services supplied is competitive relative to any other business
    Whilst we make every effort to ensure that members comply with the law we cannot guarantee that their work will never give rise to a complaint. However, should this be the case, any difficulties should be dealt with fairly and without undue delay.
    If you buy goods or services from any of the members currently listed on our website, we hope that your experience will be positive and we encourage you to leave feedback to let us know your views. You can do this online on our contact us web page.

    Choosing a Buy With Confidence business
    The web site lists business contact details, the goods and services they provide and, in some cases, their qualifications and membership of statutory bodies such as Gas Safe.
    When choosing a business, particularly when arranging a service, you should satisfy yourself that you both agree what work is to be done and the price that is to be paid. You should obtain more than one quote and choose the business you are most happy with. Clearly the price is important but it is not the only factor you should take into consideration.

    Complaints
    It is a requirement of the scheme that consumer rights are observed. If there is a problem with the goods or services you are buying, please let the business concerned know as soon as possible so that a solution may be found.
    If you do not receive a response or remain unhappy please contact us via Consumer Direct on 08454 04 05 06. Consumer Direct will provide you with initial advice and pass your details onto the Trading Standards Service for the area where you live.
    Although we are not a party to the agreement between you and the seller, and will not be able to compensate you, we are able to offer assistance in resolving disputes if they should arise. Where appropriate, we may also take appropriate disciplinary action if the terms of membership have been breached.

    Business Users
    Every reasonable effort is taken to ensure that the information on this site is accurate. If you become aware of any errors, omissions or information which requires amendment, please notify us as soon as possible.
    Please note that none of the Local Authorities participating in the Buy With Confidence Scheme shall be liable to you for any indirect or consequential loss (whether for loss of profit, loss of business, depletion of goodwill or otherwise), costs, expense or other claims for consequential compensation whatsoever (howsoever caused) which arise out of or in connection with your use of this and any linked web site.

    Using BWC
    The Buy With Confidence scheme and vetting process are designed with consumer protection in mind, and the scheme is not a list of business approved to tender for Local Authority contracts. If you are a local authority who is considering using a member of the Buy With Confidence Scheme, please make sure you are first satisfied that your own Authority's requirements are met before proceeding (for example, minimum insurance cover levels, levels of criminal records disclosure etc.).

    We are confident in our systems, and in our members, and hope that local authorities will recognise the Buy With Confidence logo as an indicator of the business' commitment to fair trading, however, the Buy With Confidence vetting system is not intended to replace any diligence steps which would ordinarily take place during the tendering process. Accordingly, no liability can be accepted by the scheme or its administrators for use of scheme members by local authorities - this includes, but is not limited to, third party claims arising from such use.

    Please contact us if you have any queries.

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