Forum

Is CRM worth it for us ?

What is it ?

Textbook answer: "Customer relationship management (CRM) is a system for managing a company’s interactions with current and future customers. It involves using technology to organise, automate and synchronise sales, marketing, customer s

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How much do you work "in" and "on" the business ?

In another thread it became apparent we all have different business types, sizes and set-ups. Sometimes when we discus topics or issues it is easy to forget this fact and that one size does not fit all.

So, here's my current Bio; Over the last two ye

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The Holy Grail

The holy grail of any business is "Customer ownership", and this should be considered THE most important thing in any business.

Your aim is to create the perception in your customers mind that you are their landscapers, so when they talk about you the

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What timing : " There Are None So Blind As Those Who Will Not See"

What timing, this email newsletter hit my inbox in the last 1/2 hour from a guy who is a business mentor I follow - David Winch. He could have almost been lurking here ;-)

I support his 'value vs effort' description of pricing as fitting the  fixed

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People were only choosing self-employment as they couldn't find a job.

A pressure group is has come to the defence of the self-employed after the TUC said on BBC's Newsnight people were only choosing self-employment as they couldn't find a job.

http://www.huffingtonpost.co.uk/emma-l-jones/pressure-group-makes-case-for-s

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Thank you

Just want to say a big thank you for all your advice and helpToday I have managed to get the contract with a letting agent for maintenance work on all their property'sThis is a massive set for me and my business

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If you bank with Barclays - a useful extra 'Cloud' service exists

If you personal or business bank with Barclays Bank, you will almost certainly be aware of their Online Service as well as the Mobile App (that also usefully mimics a PinSentry device) but have you seen the new, free service/feature called "Barclays

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getting work from a building site

hi folks, this is my first post here, i have recently decided to start my own landscaping company and try get work on a building site, im looking at a local building site and asked what would i need to get on the site and start work and 2 things they

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One positive effect of being a Premium member

I know it's inevitable that I am going to sound like a salesman but I wanted to show you the positive effect when someone upgrades their membership.

After being a member of LJN for about the last 3 years, this member upgraded to Premium at the end of

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Why you should fire yourself from your company.....

I recognise much from this Blog by Jobber (one of LJN's sponsors) :

Why you should fire yourself from your company

It sits alongside business continuity plans, business exit plans and god forgive, what would happen if a major illness/sickness kept yo

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BNI groups

Hi,Just wondering if anyone has any experience re Bni groups. Was a visitor at a meeting this morning & seemed interesting. A fair few referrals at the end. There's a fair commitment goes into it timeline but just wondering thoughts on itCheers,Darra

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Enough work for us all

Is there enough work out there for all of us I'm a new starter and struggling to find workRecently I have lost out on a few jobs to these DIY lads with a mower on a trailer on the back of there car.And having seen the quality of work which is frankly

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New to self employment ? Paying tax bills

Useful Tweet from FSB;

‏"@fsb_hq : If you're a start up who has just paid your first tax bill, this from HMRC might help prepare for the next: http://www.hmrc.gov.uk/tools/sa-ready-reckoner/index.htm"

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Fuel Solutions Card ! Warning

Please check your statements as i have been charged 4p? over my pump price , where i should be .25p under it always.

hes agree 117p today plus vat as i explained about the juice & he says im 100% good payer and use it weekly.

ive no idea why its wrong

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Email marketing - missing the mark ?

I recently received a marketing/sales email from an equipment supplier which was reasonably relevant to us. It described new equipment and offers available for Contractors for the coming year.

However, it contained no link back to their website for a

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I am looking for a hands on Business Partner in Hard or Soft Landscaping

I am throwing this out to the community as I may have an opportunity for a forward thinking person with an interest in Hard and Soft Landscaping Design or Build, or even from a sales background or in estimating, to work alongside in my established bu

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New starter

Hello all I'm a new member here and I'm after some advice.I'm 29 have been working in landscaping since I left schoolI'm now at the point where I want to have a crack on my own.I have a van and some tools I have had flyers printed up as wellI'm just

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Just how many hours do you work?

Hi All,

The title sums it up really, I'm on about 103 hours over a seven day period. I think it's paperwork that keeps my average up.

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If bricklayers are making £100k - why are hard landscapers still such poor earners?

It may or may not be a wholly accurate representation across the UK.

A report just out claims that a shortage of skilled bricklayers has driven wages up to £100k a year. http://news.sky.com/story/1238301/brickies-earning-100k-as-brawn-drain-hits

"Day

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Monthly payments - How many visits do you base yours on?

Not sure if the title makes sense?

I am trying to persuade some of my customers to pay a pro-rata figure monthly, all year round. I know all customers and circumstances are different but would you say on average 20 visits for fortnightly and 40-42 for

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