Over the past few months I've had great difficulty in finding someone to join and eventually run our garden maintenance service in the Surrey and Hampshire areas. I've always heard that finding people was the most difficult part of running a business but just assumed that the companies weren't offering enough incentives or were just understandably over picky.

The fact is that there are people who want to work but there aren't many who want to work to a certain standard for any length of time.

When i first started I always looked at it as though working hard everywhere will help me to progress a lot faster and learn as I go along. The problem was, employers didn't always reward hard work so after slogging it out for months with no acknowledgement it suddenly dawns on you that you're killing yourself for nothing. That is in my opinion a grave mistake for employers and businesses looking to grow a reliable and hard working workforce. Why should someone work with pride and respect if they don't feel like they're getting at least some of that reciprocated?

After inviting around 4 or 5 candidates to come and have a paid trial I quickly found out that although they worked hard there was just no chemistry or they were really personable but were only working for the sake of working and that's not ideal when you're looking to grow.

As of 5 weeks ago I finally found someone who is great with clients, takes pride in his appearance and most of all uses his own initiative to get the job done thoroughly and efficiently and it feels like we're suddenly starting to get somewhere!

Even more exciting is that the garden maintenance part of the business has become very busy with around 3-4 enquiries a week so the timing couldn't have been better.

The new member of staff, Steve is very driven and is focused on what he wants for his career but also on how he can enhance Ben Lannoy Landscapes through his skills and personality.

I always remember listening to one of Richard Bransons' books and hearing him say that he would give every employee at Virgin some kind of ownership to help them feel like they can build on their position and add a piece to the bigger puzzle. I'm defintely no Richard Branson, but I believe building from the inside out absolutley works here too.

I just wanted to write this post because I feel so relieved that we finally have someone on board that can carry on the same kind of garden maintenance standards that we've always tried to maintain but also to give others hope that there are people out there with the same vision as you. It's simply a case of not settling for the first and possibly paying that bit more to make sure you have a skilled and approachable person representing your company.

Steve contacted me but there are other places out there you can start looking.

Some places I tried are:-

Merrist Wood
Gumtree
Landscape Juice!
A 'jobs' page on my own website
Local ads and many more!

We have a number of students and landscapers writing to us and my advice would be to give them a chance first. Anyone who takes the time to write a letter (albeit to possibly every other business in the county) deserves a chance at proving themselves. Some have even sent hard copies and for some reason that really seems to work for me, although i'd always go with paperless messaging everytime!

Either way, as I've always said to people who have made the effort, I know how it felt looking for work and even an acknowledgement that it had been received goes a long way when you're just starting out so I try to get back to everybody.

Our Trusty Garden Maintenance Van.


 

 

★
★
★
★
★
Votes: 0
E-mail me when people leave their comments –

Comments

  • Good and reliable help is hard to find but when you do it's like finding gold. It's important to make sure they maintain the high standards you expect and not let them feel they have there feet under the table and let things slip, This something I have encountered a few times. On a positive note though I'm pleased for you it must be a relief.
  • They sure are Gareth, I feel so relieved I've got this guy in now! I know there'll be a next time but it's just about building now and not chasing dreams too early! Thanks for your comment and your shares.  

  • Couldn't agree more! Had a similar experience a few weeks back and had a good 20 plus people apply. However only 8 turned up and I gave 2 of them a trial and thankfully it has paid off with two good labourers that I can train up. Good luck!

This reply was deleted.

You need to be a member of Landscape Juice Network to add comments!

Join Landscape Juice Network

Open forum activity

Piers Dixon replied to Piers Dixon's discussion Advertising garden maintenance services
"Thanks for your response. Have you actually tried this??"
20 hours ago
trimmora updated their profile
21 hours ago
Fusion Media posted a blog post
After 26 years at Radley College, Adam King has seen grounds management evolve dramatically. Weather patterns have become less predictable, playing surfaces are under greater pressure than ever, and flexibility has become one of the most valuable…
yesterday
Fusion Media posted a blog post
GroundsFest has welcomed Christina Walker to its sales team as preparations continue for the 2027 exhibition.Christina joins the award-winning team with an extensive background in publishing and exhibitions spanning more than two decades. She began…
yesterday
Fusion Media posted a blog post
When freezing temperatures threaten the pitches at Forest Green Rovers FC, speed is everything. Protecting the stadium and training ground with frost covers can be a race against the weather, but thanks to Kress battery-powered blowers, the club's…
Thursday
Fusion Media posted a blog post
The GroundsFest Academy has confirmed TLS as its newest Platinum Sponsor, adding further industry strength to the Academy's range of sponsors and partners as it continues to expand its training offering for the groundscare sector. The sponsorship…
Thursday
Peter sellers replied to William Baker's discussion Winter Services
"Hi William, I would avoid working as a sub contractor if you can. Yes they will not pay a realistic rate as they will try to keep their profit as high as poss, in my experience getting paid was always an issue. We had a long and profitable…"
Wednesday
Billybop replied to William Baker's discussion Winter Services
"Thanks William, yes a bit like being a retained fire fighter I suppose. Monthly payments for a 12 month contract, knowing that worst case scenario only 6 months or so might require visits. Which could be very few and far between, or more numerous…"
Wednesday
William Baker replied to William Baker's discussion Winter Services
"Hi Richard, thank you for your reply. I've not approached either of these companies as yet, would you suggest Outco and Nurture are good companies to contact, and do you have any experience with either?"
Tuesday
William Baker replied to William Baker's discussion Winter Services
"Hi Peter, thank you very much for such a detailed response, and I'm sorry to hear of your ill health, I do hope you are well. Both of my existing clients that I'm looking to bring on board should be manageable, so they can hopefully help me to dip…"
Tuesday
William Baker replied to William Baker's discussion Winter Services
"Hi Billy, that's a really good idea, even if the contracts are a mix of 'subsciption' and ad-hoc, it at least covers the expense in a worst case scenario. "
Tuesday
Billybop replied to Rob's discussion Best professional battery hedge trimmer at present?
"Hi Tim i wear basic disposable ear plugs with either model if using for any extended period... not so much the volume per se, but it takes the edge off that irritating metallic sound... I think these are being sold for below cost, but heart warming…"
Tuesday
Tim Wallach replied to Rob's discussion Best professional battery hedge trimmer at present?
"My 130T arrived and was tested today.   It certainly runs fast...the high motor noise is slightly irritating compared to the rumble of the 130R though.  I've got used to working without ear defenders.    Planet tool owe you a finders fee."
Tuesday
Matt updated their profile
Nov 1
Matt posted a discussion
Morning all,I’m Matt from That Pond Guy, a specialist pond maintenance company based in Burham, Kent. I’ve just joined LJN and thought I’d introduce myself.We cover Kent, London and the wider South East, looking after everything from garden wildlife…
Nov 1
Matt is now a member of Landscape Juice Network
Nov 1
More…