That time of year is approaching fast - you know the scenario - the sun peeks out from behind a cloud and all of a sudden the phone starts ringing off the hook. "I need a bigger patio" "When can you re-plant my borders?" "Please give me a quote for a garden makeover"
How many hours will you spend this spring visiting potential clients, building quotes, drawing up plans only to discover that their hopes and dreams are bigger than their budgets? Or as my pal used to say 'champagne tastes and lemonade pockets"
In my landscaping and garden design businesses, we use a quick questionnaire to help us decide whether a potential customer is a) a good match for our services and b) likely to become an actual customer.
There are 5 basic questions that we ask, either on the phone, or via email.
That's what this article is all about.
At the end of the article you'll find links to our actual enquiry forms - feel free to download them and customise them for your own business.
https://mygardendesign.co.uk/5-questions-to-ask-the-client-before-a-site-visit
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