You get what you pay for

I received a voicemail message at ten past eight this morning from one of my clients asking if I could call them back urgently.It turned out that they had a “visit” the other day from a gardening company asking if they would like their hedges cut. Now we have previously quoted for this work a few years back but was too expensive as the client likes a bargain so happy to leave it for someone else.When I turned up at 8:30 it felt like world war three was about to start!The company was on-site to finish the job –it transpires that they agreed a price for cash and started the work until lunch time when they asked for cash to get some fuel. Apparently they came back three hours later (I am guessing they had a liquid lunch) and told my client that their equipment has failed and they would be back at 8AM on Saturday.The clients’ husband was “kicking” the company off site and saying how they have let them down and he wasn’t happy with the standard of workmanship. Now to be fair to this company I have seem their work on other jobs and they do a decent job for the money.I was asked if I could quickly tidy up the waste as they were expecting guests a little later.So all in all I think the client lost about £80, the hedges still haven’t been cut and they will have to spend £150 to get the work completed.Moral of the story is that you pay your money and take your choice. Being cheap doesn’t always saves you money.Hopefully I have another hedge job to do next week!

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Comments

Helen Nock August 15, 2009 at 8:56pm

Satisfying experience for consienscious professionals like you :-)
Graeme @ BGS August 15, 2009 at 9:59pm

And hopefully rewarding in more ways than one :-)
Lawncare-4u.co.uk August 17, 2009 at 2:07am

if i buy a packet of crisps for 10p i get some rubbish made from american corn or is it maize 20gms ?

for 30p i get a nicely flavoured bag of McoY's crinkle premium (in date) 35gms!

for 60p i get Tyrell's? 'kettle' 'hand-made' crisps made from 'real' potatoes and 'sea-salt' from Anglesey hmm
Helen Nock August 17, 2009 at 7:38pm

Like the crisp analogy...