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If the incident happened in 2013 then I would have the view that they have left it too late to contact you - they should have done so at the time.
yes i agree
they did however contact management agent around the time but i was not made aware of anything.
i feel at this point its just to long ago to prove or disprove anything.
It could have been from so many things.
If she was that bothered she would have followed it up!!!
Must admit that as this has been dragging on for 2 1/2 years without your knowledge, I would ignore it for a while and see what happens. You can't possibly be held responsible for something that may or may not have occurred that long ago.
This is nuts, if it was last week fair enough, but I highly doubt you could make a dent so deep you can find a stone that fits it, at worst you would chip the paint.
Sounds very fishy, possibly car is on a 3 yr deal and she has to hand it back, now needs damage fixed or garage will bill her.
I really don't see how you can be held responsible.
Even if they had a photo or video evidence - which it sounds like they have not - then one has to question why the complaint wasn't passed on to you by the agent.
pretty much what i was thinking!!
I have had it twice. Once was a car window. Unfortunate the stone shot out and smashed car window as she drove past. I coughed for that as it was only £150. Kept her happy and cheaper than insurance. <br />
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Second one was we apparently cracked a home window. Now there was no stone damage to the window but it had an extractor fan in it. The crack went out in a v from the extractor unit. Didn't cover this one as no evidence we cause the damage
Had to check it was not April 1st !. In this case, absolutely deny liability (do not admit there was even a slight chance....).
The responsibility falls on her to prove without a reasonable doubt it was you.
Given the facts stated about, she can not do this as she was not present during the timeframe.
Personally, after the next communication from her/MA - I would write a very short, clear business-like letter denying all and any liability and state it closes the matter from your prospective. Leaves the ball in her court.
However, if you know it was you then your moral compass comes into play...
I would also be careful about your 'theory' comment above...... just in case she searches your name ;)