What about you, this is a review from a long-time jobber user, I have been using jobber for the last 10 years to run my business. This is my third review of jobber, my last review was 2018, a lot has changed since then…
In this review, I will be breaking it down as to why I love jobber and why I think you will too.
There is an affiliate link at the bottom of this review for a 20% discount off your first 6 months
Who is Jobber for?
Jobber is designed specifically for home service businesses such as
- Lawn care and landscaping
- Handyman services
- Cleaning services
- Plumbing
- Electrician services
- HVAC (heating, ventilation, and air conditioning)
- Painting
- Carpet Cleaning
- Pest control
- Window cleaning
Why use jobber?
It’s as simple as this, jobber free’s up time spent on mundane tasks that can be automated, those repetitive office admin hours and you’ll get 30% of your day back. You can spend that time finding new business
Estimate, quote, schedule, invoice, get paid. It’s seamless from start to finish and, best of all, very easy to use.
One of the things I like most about Jobber is user-friendly. The platform is easy to navigate and the features are intuitive, which makes it quick and straightforward to use on a daily basis.
The mobile app is also very convenient, as it allows me to manage my business on the go, from scheduling jobs to sending invoices.
You don’t need to be tech-savvy to use it and the support is legendary if you do get stuck or have a question
Before I started with Jobber, stuff kept falling through the cracks, invoices weren’t getting sent, jobs were missed, chasing payments and all that other fun stuff.
With jobber I win more jobs, jobber is polished and it's slick and it just works. Really darn well in fact.
It's a well know fact in marketing that if a company's customer service is excellent, the majority of people will be happy to pay a higher price for that service or product. Jobber will take your customer service to an entirely new level.
Enough of the chit-chat, let's get into it.
Some of the core features
Client manager (CRM) Keep track of client details whether you’re at the office or out in the field.
Scheduling and dispatching - Flexible, real-time scheduling that lets you get your team to the right place at the right time, with the details and photos they need to do the job.
Invoicing and follow-ups - Automate your invoicing - it's the small things that can make the biggest difference and save you time
Get paid faster with batch invoicing, automated follow-ups that remind clients their invoice is due, and an easy, one-click option to pay by credit card online.
Invoice tracking - Easily keep track of what has been paid and what is outstanding
Automatic Payments (Game-changer)
Late payments? Jobber automatically sends a customized email or text follow-up to customers, reminding them to pay their outstanding invoices.
Get paid without lifting a finger. Set Jobber to automatically charge the customer’s credit card saved on file and sends the receipt to the customer for their records.
Automatic Payments - I have started to use it this year and the feedback from clients has been amazing, plus it saves me so much time
Online booking
Want to make scheduling appointments a breeze for your customers?
Add an online booking form to your website or social media!
With just a few clicks, your customers can let you know their name, address, desired service, and preferred appointment date and time.
Plus, you'll get notified as soon as a new request comes in.
And, with Jobber's integration with Local Services Ads on Google, potential customers can book appointments right from a Google search.
It's easy and convenient, and you'll stay in control of your availability.
Mobile app
Do your admin on the go, saving eating into your home life.
Scheduling
Assign your team new tasks and book jobs to direct from the app View team progress
Stay up to Date
If you make a schedule change to their current workday, the app alerts them with a push notification
Job Details
Client and property information are paired up with service items and notes so that your team has a clear picture of what needs to be done.
GPS Tracking
When you clock in and out or add a note or attachment to a job, Jobber records a GPS waypoint.
Invoice and Payments
When you mark a job complete, you can create an invoice from the Jobber mobile app.
Notes and Attachments
Add notes and attach files to client visits and jobs.
Record unlimited special requirements or instructions including photos or signed agreements, and track interactions—whatever note or file type you need to have on record.
Record Expenses, create new client profiles, schedule one-off jobs, generate quotes
Client hub
A big part of Jobber now is the client hub
Say goodbye to endless phone calls and hello to client convenience with Jobber's Client Hub.
It's a secure space that they log in with via their email and I see it as a sales tool all in itself, as it sets you apart from your competition
Your customers can easily request work, confirm appointment details, approve quotes, and pay invoices all in one online location.
Plus, with the ability for clients to approve quotes and pay deposits, you can get started on work faster.
And, with the ability to collect signatures electronically, it's easy to get the job done
Scheduling
Jobber’s easy-to-use drag-and-drop calendar gives you a clear overview of all the upcoming work you have scheduled.
The drag-and-drop calendar lets you plan your team's day, week, and month with a clear overview of all the upcoming work you have scheduled.
Quickly toggle between day or list view to see your availability at a glance, and use the team view to compare schedules and find the best fit for new jobs. Plus, with the ability to immediately schedule a new task or job, you can make decisions on-the-fly and keep your schedule running smoothly
Push Notifications
Your team will receive alerts on their phones (via the app) for any schedule changes, including new, rescheduled or cancelled visits, so they're always in the loop.
Depending on your version of jobber you can send and receive texts messages
This is a video I did a few years ago on jobber
This is a brief overview of jobber, there are tons of features and I have only scratched the surface.
If you would like to try it, there is a free 14-day trial and if you use my link there is a 20% discount on the first 6 months
Click here to try jobber
Comments
Pretty expensive imo
It depends on how you look at it.
Jobber is polished and wins me work, it starts a customer journey as soon as they contact me that none of my competition has.
And there are so many things in my business that are now automated, freeing me up to concentrate on earning money and I'm not chasing invoices, payments or quotes.
Once you have implemented Jobber or a similar field service app you free yourselves from so much admin/time along with improving your dealings with customers. helps improve cash flow management.
It starts to set you apart from the competition :)