About the Landscape Juice Network

Founded in 2008. The Landscape Juice Network (LJN) is the largest and fastest growing professional landscaping and horticultural association in the United Kingdom.

LJN's professional business forum is unrivalled and open to anyone within within the UK landscape industry

LJN's Business Objectives Group (BOG) is for any Pro serious about building their business.

For the researching visitor there's a wealth of landscaping ideas, garden design ideas, lawn advice tips and advice about garden maintenance.

Good and returning customers

Following the discussion regarding 'frustrations with clients' there must be another side to this. As a designer, there is nothing better than good customers looking after their investment and, as their gardens mature and improve, call you back for further work to other garden areas.
I am attaching photos of a rear garden near Durham; before (2005), after construction (early 2006 I believe) and yesterday (when visiting to discuss a design for a small part of their garden - my third design for them).
Good, knowledgeable and committed customers maintaining and enhancing the value of their property. Great.
I will attach the second part of the garden story later and the third when completed.

You need to be a member of Landscape Juice Network to add comments!

Join Landscape Juice Network

Votes: 0
Email me when people reply –

Replies

  • Good for you, Mike. I have maintenance customers going back 10 years and have just been planning of putting in place some sort of recognition, if only a thank you card, on big anniversaries. What do others do?

  • PRO

    Just coming up to 10 years myself and was thinking of a card or flowers for some of my long term, loyal customers.

  • Have often thought about Christmas cards and things as some returning customers are now actually good friends also. When I tell the story of the second design work at this address it includes village awards for the front garden and the clients opening as part of the village open gardens scheme. Award winning (albeit small and local) is some recognition of their good work anyway.

  • In over 15 years of working as a freelance gardener I have made good friends with many of my clients and one builds long standing relationships which far out weigh any iffy ones! Both my husband and I both send Christmas cards thanking them for work during the year and give them dates we are away over the winter.

  • The second part of the design story. This time the brief was for a productive garden but at the front of a modern detached house on an established estate. Designed in 2010 (built early 2011 I think); photographs attached of before, after build and in its productive phase.
    This has been a very successful garden, combining a visual attractiveness with good productivity and it has also won village awards.

  • PRO

    I have always liked the idea of front garden veg plots. The space is never used for recreation because of lack of privacy / security. A brilliant way to use this space.

  • Further to this I have just been contacted by a customer whose garden I designed 19 years ago, in 1996. Planting still looks great but paving/path/seating area needs a revamp. 

    Also a customers from 2008 has asked me to design the garden of her new house. 

This reply was deleted.

Trade green waste centres

<!-- Google tag (gtag.js) --> <script async src="https://www.googletagmanager.com/gtag/js?id=G-WQ68WVXQ8K"></script> <script> window.dataLayer = window.dataLayer || []; function gtag(){dataLayer.push(arguments);} gtag('js', new Date()); gtag('config', 'G-WQ68WVXQ8K'); </script>

LJN Sponsor

Advertising

PRO Supplier

ICL Growing Solutions, a global leader in specialty fertilisers, announce today the acquisition of GreenBest, a UK-based manufacturer specialising in tailored specialty fertilisers and solutions for the Sports Turf, Landscape, and Horticulture…

Read more…