"I explain when doing the original quote that we always have a price review over winter each end of season to be applied March 1st. They all normally nod their heads as if to say "well that's normal""

"I didn't mean the price increase would offend them, I meant if they had any questions on it, and not sounding rude with any replies. I guess they increase they own rates or get a pay raise every year themselves. Thanks"

"Thanks . Since starting out myself I haven't been at this hurdle yet, but it does need addressing 2018/19. And that sounds like a good approach you have there."

"Why would it offend them? They expect to receive wage increases/ pension increases each year. They know prices increase on goods, petrol, insurance as they see examples of that themselves all the time.
We send a letter over the winter detailing this…"

"I do it first visit of every other year, I usually say "due to increased costs on the business I will be putting up my costs by £X". (New machinary, wage increase/costs etc) Usually by about 15 to 20%. 80-85% will say ok no problem. If they dont wan…"

"A client of mine now was the butler to queen mother, he has the pay is very poor but its all about the CV and future, door opening he called it.
If your young ish and have no ties its £17k in your pocket, or does the digs and food come out of this?…"

"Thanks, will do.
BW
Sarah"

"i  am local and  can take a look if you want to send some more detals to curtis@cjgardenservices.co.uk thanks "

"Hi Tony,
I have been using the Stihl cordless hedgetrimmers for a while now- and can not find any major fault with them. Of course, they will struggle to get through thicker shrubs but then so do some of the petrol engines out there- hence why you h…"

"Thanks Steve. Yes, I can forsee me having problems with snagging the cable from the belt! Still, sounds like progress, although the KM130 petrol is a real beast and a hard act to follow."

"I have just bought (about 3 weeks ago) the battery Kombi to go with existing tools. I used to have a km130r and it is not as powerful as that however for garden work it is perfectly powerful enough, the only time I notice a difference is strumming l…"

"Hi Gary
Thank you, that is all great info - I was planning on a trip to the garden Styles nursery and LS showroom - but don't know about Comley Reclaim, I will definitely pop in.
Thanks a million!
Sarah"