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Etesia Pro 46 PHCT problems

After reading loads of positive reviews on here about the Etesias I bought one in March this year. Absolutely loved it at first - feels solid yet light, great pick up in wet, powerful, upped the revs a bit as agreed with the dealer tho box a bit small. The height adjustment broke after a couple of months and then twice more over the 9 months we had it. Then a week ago one of my guys hit a one inch bit of flint and went straight through the side. My regular supplier doesn’t do Etesia so I’d gone to nearest one that does and now he doesn't want to know - it’s a write off. Almost all its use is on regular’s lawns so hitting stones is rare but surely it does happen to us all? A highly recommended £1k professional mower lasting 8 months doesn’t seem right. Getting another seems way too big a risk now so the lighter ‘semi pro’ Weibang Virtue 53 SSD is looking promising with its proper gear box and shaft. Any comments on either machine guys?

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Replies

          • PRO Supplier
            Yes in normal warranty the dealer is not left out of pocket. Occasionally in special circumstances either the manufacturer or dealer may do an aspect of goodwill, say if a machine is days/weeks out of warranty. I can not commit Etesia as this is not one of our sales, but they are a reasonable company as I think Neal has shown on numerous posts on here.
  • they at one time advertised the strength of the decks by hitting it with a sledge hammer, hit plenty of stones with my 15 year old one and no problem with the deck (even my felco went through one day)

  • Wow

    I was considering updating my mowers to Estesia but am not so sure taking into account the lack of support given to Nick

    My colleague bought a weibang and that has given him no trouble all season

    Keep us updated if you get a proactive responce from estasia head office

     

    • PRO
      Following the comments above I’ve today re contacted my local dealer who said he’d contact Etesia H.O. I’ll update.
    • PRO

      Although in the interest of balance for every story of issues there are also many of no problems at all. A lot is said of the issues's kaaz have with their roller drive yet no one I know (nor myself) have ever had an issue machine is 7 years old

      • PRO

        Shows Etesia’s commitment to their products and only fair they had the opportunity to resolve.

        How you deal with problem reflects the response you get.

        Maintaining a good professional relationship can work wonders.

        Having 4off Etesia Pro46’s - 2off push models, 2off single speed models, with one of the push models being (ab)used as a rough cut mower.

        Apart of a few self inflicted breakages ( ie coming loose in van and breaking handles etc ) and ware n tear we’ve had no failures.

        Also echo Seth’s comment on Kaaz rollers, while many report continued gearbox issues we’ve not had one fail and that topic has been discussed extensively on LJN.

        So is it down to service, care, use and type of ground ?

  • PRO
    Glad to say Etesia have just agreed to replace the deck on guarantee.
    • Great news, well done to Etesia...
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