Forum

Replies

• PRO

  Phil Voice February 2, 2015 at 3:36pm

  Hi Ray

  It sounds like you need to establish who applied the salt.

  If it was you then maybe you need to offer a resolution for your client.

  If it was your client, or a third party, who applied the salt then, in my opinion, the blame should not reside with you.

  Having said that, I would have thought that the concrete - unless very freshly moulded - would have tolerated the salt.

  How bad is the damage...have you a photo? 
  • 

    Ray McIntosh > Phil Voice February 2, 2015 at 5:26pm

    Hi Phil, the salt was applied by the client who initially said they applied directly to the steps, then once I informed them it may be the cause they backtracked and said they put salt on steps leading to the granite plinth (leading to the damaged steps).
    
    The manufacturer stated verbally, that from the photos, they conclude salt has been transferred as the lowest step is badly damaged, mid step showed some damage, top step minimal damage.
    
    I do have photo's but can't see an upload option on mobile site??
    
    ps. I could/would offer to repair the damage but don't want to be open to further repair if the granite blows or further damage occurs in subsequent seasons!
    • PRO

      Phil Voice > Ray McIntosh February 2, 2015 at 6:16pm

      If you heard the client admit to applying salt to the steps then stick to your guns.

      I'm sure it's upsetting for you and your client but there's no reason you should take the blame when it wasn't your fault.

      To upload a photo, click the photo icon on the tool bar of the comment box.
      • 

        Kieran Ray > Phil Voice February 3, 2015 at 12:11am

        YOu dont get that option on the mobile site Phil. 
• 

  David Cox February 3, 2015 at 9:39am

  Also double check any blurb etc that the manufacture provides - I've seen on some decorate wet cast concrete slabs Labels stating not to use rock salt (even recommending urea as a safe alternative) for wetcase concrete products.... So if the client has used rocksalt - entirely their fault.
  
  
  • 

    John Barraclough > David Cox February 3, 2015 at 1:49pm

    Ive never heard anything about rocksalt causing this kind of damage. You could fix the damage and tell them not to use rocksalt on/near it, so you wouldn't be obliged on future repairs. Then take it as a lesson and inform future clients on the harm rocksalt causes.

    However as been said it's not your problem. If they put the salt down perhaps they should have done the homework.... but then again does it have warnings on rocksalt bags not to use on certain surfaces? Should the supplier/installer of the concrete have been better informed?