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Problem with "Chat". Anyone else?

Hi everyone, having a problem with my Chat screen, says I have a message, but when I try to click on the person I have the message from nothing happens, screen will not show message nor let me reply? Anyone else having an issue? Many thanks Harry

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  • Hello Harry, I don't really use the chat function much but I can't see you as online... Just a guess but maybe you can't see them when your incognito?

    • PRO
      Thank you for replying, how do I get online? I thought if I was logged in I was online? Baffled now haha
      • No problem, not really sure this is the issue but worth a try...There's a small cog wheel icon next to the chat button, if you click on that, you should be able to select your available, busy, invisible or offline. I'm guessing your currently set to invisible or offline.

        • PRO
          Just checked, it says "Available " is underlined, maybe it has something to do with my IOS ? I will try logging in from a different phone or computer, see if that makes a difference...:-/
          • PRO

            Hi Harry

            I've just sent you a chat message and it's worked OK

            • PRO
              I must have somehow changed a setting, because when I tap on your name Phil it won't open onto the chat screen, it just highlights your name?
  • PRO
    Any news on "Chat" ? It still won't work on my iPhone, or is everyone just ignoring me ? Hahahaha..... No seriously I can't get it to work...:-(
    • PRO

      Harry, I can use Chat ok on an iPhone 6. On my iPhone, when you click on the grey tab at the bottom on the LJN screen, it opens a new Page/Tab and I can Chat to anyone who's online and in Chat

      • PRO
        Cheers Gary, it must be my phone then, every time I do just what you have said I try to highlight the person I want to chat to and nothing happens (other than their name highlights). Will have to delve deeper into my iPhone settings , cheers mate
        • PRO

          Try clearing Safari's cache via Settings/Safari/Clear.

          Here's my iPhone's settings if that helps confirm you're at least on par:

          3314762559?profile=RESIZE_1024x10243314764450?profile=RESIZE_1024x1024

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