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Thanks for your reply :)
Sometimes work processes or software needs to be tweeked to fit all our little idiosyncrasies.
If you become a Jobber user, maybe log an enhnancement request ? You may find if they agree it's a good idea they will roll it in.
SAP is a no go for the UK. Search LJN for my comments.
We use QX, which will do that, but would not recommend as it is effectively end of lifed.
Are you 'rigid' in your scheduling ? What do you do for those clients that have been notified on their Invoices if you have bad weather, machine breakdown, sickness etc ?
Is qx really that bad?
Is there anything else i could look at as well as jobber then?
In answer to your question, with bad weather and things like that we do call everyone.. But having to call everyone each day just to remind them of a treatment would turn out more work at the office.
Can Jobber get that data field (Next Visit date) onto another report (ie could you print off some form of 1 page per client Compliment Slip - DL sized) to go with the Invoice ?
No, QX is a really, really good product. Very, very tried & tested. Very customisable for ALL reports (inc Invoices). Very stable.
Issues;
- SW company taken over for it's IPR & Customer base.
- Minimal enhancements since the Version 10 product
- It's still a "Desktop only" solution
There are a few other US cloud based products, some of which may work ok for UK...
I thought qx was desktop and cloud based, id much prefer to be cloud for a few reasons one being so that on a doorstep leaving a client.. If im asked about changing a date i can do it there ans then without having to make a note and calling them the day after, or booking extra work in etc.<br />
Il have a search for some more cloud based products and see what i can find too.
Qxpress Online never really got going and many who ported over found it a one way street and the online product very hard to use compared with the Desktop version.
I also believe Intuit (the providers of Quickbooks - which we use ) removed the IDS services which made it hard to sync between the two products.
We use QX for Estmating and scheduling and have it shoot all invoices through to QB for printing and keeping the AR up todate (ie QB maintains realtime accounts for us)
What's got my appetite wetted is this from Jobber (and gets around the cloud issue of being 'offline') :
Jobber :
Native App
We have hired a full time developer to focus on mobile and only mobile. So the mobile website, Android app and iOS app are all in the works.