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getting paid

Hi I'm interested in how you all get on getting payments for grass cuts I'm struggling to find a way to get payed I offer on line payment cheque or cash and even paypal .Iv got 80% of my customers who are not home when I cut the grass .A bill is left at each visit with all information on how to pay and payment on receipt of invoice as turms .A reminder is then sent within 7 days of the job and still not getting payments from about 40% of themAny advice on getting payments as I'm going to go mad soon .

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  • This reply was deleted.
    • Yes my address is on there and all other information . I stop work after 14 days of no payment but have fond they just get someone else to do the cut can't win . Try to get a meeting is not possible as they don't answer me iv dropped 20 customers in the last 3 weeks . Think I may be targeting the wrong customers as 60% I have no problem with some are slow paying but I know il get it
  • PRO
    Wow , hell my clients get 3 days to pay their bills, no excuses, no crying or complaining, all private contracts, i have a pretty set routine so my clients know when I'm coming, if they are not going to be at home they will pay me either the week before or that evening when they get in, I won't and don't let it slip...
    • Do you think it may be that there so many ways to pay me that's the problem ?
      • PRO
        Possibly, I have around 80% of my clients on a set amount each month, I don't give them any options of payment other than a standing order/ direct debit , no cheques, no cash, it gets paid and I don't have to worry about it, just check in on statements at the end of the month, I like the simplicity
        • PRO
          The remaining 20% are clients on a regular basis at a set price but only say once a month, they know when I'm coming also, the only options I give them of payment is bank transfer...
        • My rounds all set same amount each time and on same day ever 2 weeks or every week depending upon the need think I need to set up like you thanks for your help
      • No, not really, I also offer cheque (as the oldies are not that much computer literate), Pingit, a card reader, cash of course and bank transfer. I dropped online paypal due to the cost to me. The more the better as they have no excuse they could not pay.

        But most are set on Bank transfer. I have one on standing order.

      • PRO

        We offer Bacs, standing order, cash and last resort cheques.  Invariably the clients who want to pay by cheque, forget each & every time. Post the cheque 7 days after they get the invoice, etc But they always pay, had clients do this for many years.

        I wouldn't drop clients just because they are slow payers unless you've got a waiting list.

      • PRO

        No

    • Thats what I do. They get 3 days. I send the invoices by email. I follow up with a text message that I sent the email. On the 4th day I send a reminder text. No payment received before next visit I drop them and don't visit ever again, even if they then pay. I cannot deal with the stress and hassle. I get very personally offended if I don't get paid and it hurts and really, really stresses me out big time.

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