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  Billybop April 23, 2016 at 6:49pm

  yes sounds a bit extreme harry...some people maybe not so good with the niceties in emails... they may be lovely when you actually meet them. for example I have a client who regularly sends very short terse texts asking for work to be done. this is simply because he is very busy. best regards, billybop
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    Harry@VWGS > Billybop April 23, 2016 at 6:57pm

    Thank you Billybop, yes I can see I have a problem, the older I get the worse I'm becoming, will have to nip this in the bud so to speak, many thanks
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      Billybop > Harry@VWGS April 23, 2016 at 7:05pm

      well if you have loads of work on, then its not a problem to screen the "rude" ones out at the first hurdle... i definitely prefer working for the nice polite people myself lol
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  Phil Voice April 23, 2016 at 7:04pm

  I had this very conversation with a mate last week Harry.

  He'd paved around a swimming pool for a client. The client didn't live at the property full time but always emailed after a visit.

  My mate said that his client never started with Dear or Hi and never signed off with sincerely, faithfully of regards.

  I don't think you're being too picky. You need to feel comfortable with who you're with. It needs to be mutually beneficial.

  Having said the that, I often worked for very rich clients that never flinched when a bill was presented to them. Some of them never said please or thank you and were at times quite abrupt.

  Maybe it's only worth being peeved if said client doesn't pay or keeps you waiting an unacceptable time before paying?
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  James Brett April 23, 2016 at 7:14pm

  Maybe a little, but that's down to you. I have a client who won't reply to emails, but will just call me instead. We often text and have a friendly relationship
  
  My email sig is automatic for both mobile device and macbook<br />
  <br />
  I actually couldnt care for my regulars as I know we are all busy. But for a new client it's nice to have something polite signed off at the end. But some people don't do the whole emails reguarly so might not realise
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  Graham Wright April 23, 2016 at 10:43pm

  I'm always polite in emails, and I don't mind if the client isn't, as at least they aren't calling me, as I'm not a big fan of talking on the phone :P
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  Andy April 23, 2016 at 11:30pm

  As email manners have never really been taught to anyone i wouldn't read too much into it. In another role i regularly correspond with a lovely bloke who often answers with single words or letters for example "no" "yes" "k" "alright" but never a thank you or regards. It's nothing personal he just types his response as if we were chatting. Dont get uptight about it, go with a face to face if then they're foul mouthed, shouty, or rude fine but email manners are not yet defined in stone so IMHO yes too picky based on email alone.
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  Colin Hunt April 24, 2016 at 6:30pm

  There is an email etequette that I try and observe, but many either don't know it or choose not to bother.  Either way I wouldn't fret too much, but keep your own correspondence professional and legible.  It's a good lesson tho, that you have made an opinion of this particular client, equally a client can make judgements about you by the way you communicate, which may make a difference whether you win a job or not.  Every little helps, as they say.
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  Daniel Lampard April 24, 2016 at 7:14pm

  I do find it annoying when people (I've had other companies email me like it) use block capitals. Literally the whole email is in capitals, always imagine them shouting it :)
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  Harry@VWGS April 25, 2016 at 10:15pm

  Many thanks for all of your feedback everyone, much appreciated....:-)