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British garden design and landscaping have a formidable reputation across the world, as witnessed by a global audience of 372 million for this year’s Chelsea Flower Show. Their work remains poorly understood by the wider public in the UK, however, according to an AXA survey*.

Overall British householders are prepared to spend on average just £473 per year on upkeep and improvement of their gardens, equating to an investment of just £9 per week. A quarter of the nation’s garden owners, meanwhile, said they only spent between £1 and £100 last year on them.

Londoners are the biggest investors in green spaces, at almost £600 per household per year, closely followed by those living in the most northerly climes of the country, Scotland and the North East (£556 and £514 per year). Least inclined to invest are people living along the West coast of the country: Wales, the South West and North West all having a rate of spend around or under the £400 mark.

While few people would call a professional to design or plant their garden (one in ten), most would call in professional help when it comes to hard landscaping, such as building a wall (64 per cent), terrace or decking (61 per cent) or putting up fencing (58 per cent). And a similar number – 59 per cent – would ask for help in felling a tree.

Expectations of the price of these jobs were largely unrealistic, however, falling far below the average prices charged by gardening professionals. The average householder would expect to pay just £390 for a garden design, massively underestimating the hours and expertise required for a professional design (including the site survey, concepts, technical and planting plans). The true cost, even for a small garden, is generally four times that figure on today’s market.

Similarly, people expected to pay below £400 for common building tasks: £378 for terracing, £290 for a pond installation and £364 for fence construction – a price that includes both materials and labour!

When it comes to routine maintenance, people would pay an average of just £10 an hour for a gardener, barely above minimum wage. In a separate survey**, AXA asked people working in the gardening trades revealed that 71 per cent of gardeners have worked for £10-£20 per hour in the past year, a third for £20-£30 per hour and 22 per cent have worked on at least one job that paid £30 per hour plus.

When asked how they found the more lucrative contracts at £30 per hour and above per worker, gardeners most recommended attending social and business networking events as a way of reaching the right customers. That was followed by making intro calls to project and maintenance managers at commercial sites, and having online and hardcopy portfolios of past work.

Gareth Howell, Managing Director of AXA Insurance comments: “The figures quoted by the public for common landscaping, design and gardening jobs were very low indeed, however. This shows a low appreciation first of the sheer number of hour that go into this work, expert knowledge of disciplines landscape architecture, design and horticulture, as well as, understanding construction, planning and site drainage standards.”

“People working in the trades have a massive education job to do when they meet clients – as we’ve emphasised, having a good portfolio of work where you can demonstrate value and results is one good step, as well as diversifying your customer base as much as possible to ensure a lower reliance on purely residential work.”

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  • My late brother in law was a landscape designer for the council in the Hague. He lived in Zoetermeer and took us to ' millionaires row' - all individual, architect designed expensive houses.  " look at that"  he said . "They'll spend millions on their houses and are too mean to have their gardens professionally landscaped" I've never forgotten that.

  • If more people would move away from hourly rates to fixed price jobs, then £20 to 30 is easily achievable.
  • Interesting this, as I was part of a design clinic at an event recently and someone I was talking to didn't flinch at spending £10-20k on landscaping their small garden, but assumed the design would cost £200.00. Someone else asked if we would show them the design before they paid for it. 

    Another person (friend of a friend) was telling us how utterly shocked she was that a deck quote for her mothers house had come in at £800. And why does turfing cost so much when you can buy a roll for £3.00?

    This isn't across the board, and there are those who fully appreciate the costs involved in design and build, but there is definitely a gap in understanding. Everyone expects to pay £x on a kitchen, or £x on a bathroom, a loft conversion or extension, but when it comes to the garden many chins hit the floor. 

    How do we change this? 

    p.s. Is there a link to the original report of this? I have tried to find it as I would like to understand more about the research methods etc. 

    • PRO

      Hi Bo

      I don't have a link as I was sent this directly by AXA. This info was attached at the bottom:

      "Additional information for editors

      "Figures obtained from research commissioned by AXA of 2000 UK adults who have a garden and have gardened. The research was carried out by OnePoll in May 2017.

      AXA Business Insurance surveyed almost 400 people working in the trades in April 2017."

      • Thanks Philip.

  • It's an old age conundrum affecting the horticultural sector I am afraid. I recently visited a possible client to give an estimate and the lady was bemused at the price. I explained that the waste was chargeable and that I had a green waste certificate as required by law. She thanked me for my time and said she would speak to her husband. ..... The vast majority of house owners will baulk at spending money on design fees, landscaping and plants. They would rather pay for having Sky Sports, clothes, holidays etc. This bears out with some of the houses we were looking at on the market; so many gardens are soulless and frankly boring.
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