I operate a garden maintenance and landscaping business in York, with around 150 regular customers.
Lots of my customers are either regular mows (1-4 times a month), or regular maintenance (2-8 hours a week/month)
My problem is that I seem to miss out customers from time to time. You would think is a obvious as just writing the names on a page every 2 weeks say, but some how I miss people out.
I use a A4 paper diary and it gets pretty tedious writing the same name, address, job, price any special requirements over and over. Then I have to write the same information out for the guys who work for me.
My question is how do you keep track of your customers?
Ideally I'm thinking of using a iPad with a app that will replicate the details for me every week/fortnight/month. I can put my appointments and quotes in there and see if there is any space to add new customers. Even better, I could then select from a list of customers and add them to a schedule to be printed out, which i could then hand to an employee or even send it to them on a iPad or mobile phone.
Sounds relatively simple to me but I cant seem to find anything remotely close.
Do you or do you know anyone with/uses a system like this.
Im happy to pay for it, also I think it would look more professional then just using paper based system.
Thanks in advance