I don't know why, but I just can't get my head around this.
When I (or potential customers) google "gardeners stourbridge" we pop up in the list as I would hope we would.
Then there is a google box that gives more info but I am unable to edit it. I can suggest an edit but not make direct changes. I have tried to go through the verify process but to be honest, I got confused/fed up/lost track/gave up.
There were two listings at one point so I applied to take management of one so I could remove it and appeared to be sending emails to myself about it via google.
There are however, a couple of other firms with at the same/similar name that are not in our immediate area but close enough to pop up too. I'm not concerned about them at this stage, I just want to get some consistency across our own Website/Google page/Facebook page/Yell.com listing etc.
For clarity here - we are Rain-or-Shine Garden Services and based in Stourbridge West Midlands DY8 3BQ
Can any one advise in simple, non-technical terms the process I need to go through to achieve my aim please?