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Claiming your google page?

I don't know why, but I just can't get my head around this.

When I (or potential customers) google "gardeners stourbridge" we pop up in the list as I would hope we would.  

Then there is a google box that gives more info but I am unable to edit it.  I can suggest an edit but not make direct changes.  I have tried to go through the verify process but to be honest, I got confused/fed up/lost track/gave up.

There were two listings at one point so I applied to take management of one so I could remove it and appeared to be sending emails to myself about it via google.

There are however, a couple of other firms with at the same/similar name that are not in our immediate area but close enough to pop up too.  I'm not concerned about them at this stage, I just want to get some consistency across our own Website/Google page/Facebook page/Yell.com listing etc.

For clarity here - we are Rain-or-Shine Garden Services and based in Stourbridge West Midlands DY8 3BQ

Can any one advise in simple, non-technical terms the process I need to go through to achieve my aim please?

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Replies

  • PRO

    Hi,

    Have you claimed your business in https://www.google.co.uk/business/go/ ?

    You can edit the details there when verified.

  • PRO Supplier
    As Matt says you need to go through the structured process via google business and they will either send or post a verification code. From memory you then have about 3 days to go on and verify the account as yours.

    Changes to photos etc. are not all immediate as I believe the process has a built in moderation.

    It is a valuable resource so recommend you persevere.
  • PRO

    I tried to but it all got a bit sketchy.  I think I may have registered a page ages ago under a different account that I no longer have the details for.  I do get visitor reports from google emailed to me but still don't seem to own the page.  As I said, I can't get my head round it all!

    • PRO

      Like many, I guess, I also became confused with Google and it's continually changing offerings. It's my understanding that Google Business now replaces Google + etc. We've tried several times to set Google+ up in the past and know we have several iterations that we seem unable to access/control.

      What I found useful was this from Simply Business and as someone who likes 'pictures' I found this started to explain it for me....

      It's also my list to resolve when I've the brain power !

      • PRO

        Cheers Gary, it looks like it should be easier to follow but I'm in my afternoon lull now so my brain is only at 50%.  Will take a look when I'm a bit fresher (brain wise, not BO wise;-)   )

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