About the Landscape Juice Network

Founded in 2008. The Landscape Juice Network (LJN) is the largest and fastest growing professional landscaping and horticultural association in the United Kingdom.

LJN's professional business forum is unrivalled and open to anyone within within the UK landscape industry

LJN's Business Objectives Group (BOG) is for any Pro serious about building their business.

For the researching visitor there's a wealth of landscaping ideas, garden design ideas, lawn advice tips and advice about garden maintenance.

PRO

Call Answering Service

Hi

At busy times I struggle to get all the missed calls and follow up on all my calls, leaving me wondering am I missing out of good work.

Have you ever used a Call Answering Service, or what are your thoughts on them?

You need to be a member of Landscape Juice Network to add comments!

Join Landscape Juice Network

Votes: 0
Email me when people reply –

Replies

  • PRO

    Hi Robbie,

    been using a local one for a couple of years - they answer in my co name, take the message and email details. If out of hours, I get emailed the voice mail.

    Works out around 60p per call, but is great as when out and about as I don't need to stop work or pull over when driving etc.

    As been a great help for me.

    • PRO

      Hi Andy

      I talked to a couple of the national providers, however my wife (the leader of the opposition) thinks and is probably correct... I should be using a local service.

      I will probably hold off until next Spring before taking the plunge though will start to seek them out before then :)

      On a separate note, I talked to Colin today about the ad words and it was a very positive conversation, it is a little more expensive than I had expected, but that is life. I'm thinking of dipping my toe in over Aug/Sep to get it set up and running properly for next Spring, thanks again for pointing me towards the right person :) 

      Daniela, I used to think that too, however I'm now starting to think there is work I'm missing out on. Potential clients can often phone round until they get someone to speak to and when they do - they stop looking. Many times I return a call only to find they have got someone else (as the other business answered the phone). 

  • That's what voicemail is for. I tell them that I am most likely standing in someones garden working. So please leave a message, text me, or whatsApp me or email me, with photos and what needs doing. I will get back to them within 24 hours. If they cannot be bothered, then I cannot be bothered. Too busy.

  • PRO
    We use HulloMail which is a type of voicemail service. You can customise voicemails for different numbers calling you and they get translated into text and sent in an email.

    Also useful for forwarding voicemails to staff members emails to save relaying instructions in case things get lost in translation!
This reply was deleted.

LJN Sponsor

Advertising

PRO Supplier

Agrovista Amenity is excited to announce that it will be continuing its partnership with national environmental charity The Tree Council, pledging to sponsor the planting of more than a thousand trees. The trees will be planted over the next…

Read more…