One of my guys was trying to order a spare HSA25 battery online today as locally they're not in stock, but was unable to order it from another dealer for delivery.
Apparently, he has to collect it and be shown how to use it "safely" as it's outside the Dealership staff's own delivery area (ie they won't deliver using a Courier) - WTF ???
Is this another example of Stihl's inflexible online sales policy or Courier issues (however, Ive had De Walt batteries delivered) ?