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Lol, all things considered I rather like the ball, so I will play :-)
Seems a right cheek to me...... these "property management" companies make a lot of money for doing very little from my experience with dealing with them. You can bet they're charging the "estate" for the same admin work as well. Just pay it but charge them a £66 admin fee for sorting out all the paperwork they've requested!!
Yes, I did think that when the time comes to put my prices up I might include a percentage for paperwork :-)
its getting more common and really its you doing the paper work I have herd of this happening to those that rent houses on renewal of the tenancy, it only takes a few minutes of the agents time to send the form out and about a hour for you to fill in and copy's of the relevant certificates